An exciting opportunity has arisen within JMC Aviation, the world’s leading Aviation Engineering, Training & recruitment business.
We are looking to recruit a Systems Administrator, based in Exeter.
Salary & Benefits:
- Competitive Basic Salary ranging between
- Quarterly Bonus (Following the successful completion of your Probationary Period)
- Innovate & Elevate reward scheme
- Modern, air-conditioned office with free on-site parking
- Team BBQs and Staff days that incorporate family and partners
- We have some fantastic company benefits including Private Healthcare, Life Cover, Income Protection, Critical Illness and a Cycle to Work Scheme
The purpose of a Systems Administrator is to play a vital role in ensuring the smooth operation of the CRM system and other software platforms, facilitating user support, and managing data effectively.
Main Duties and Responsibilities to Include:
- Manage the company’s CRM system (Bullhorn) and other software platforms used, ensuring its optimal performance by installing, configuring, and maintaining the CRM platform.
- Train users on Bullhorn and act as a consultant for any issues that arise.
- Assist users with troubleshooting and resolving any issues.
- Manage system updates and ensuring they are carried out without disruption to users.
- Developing and implementing strategies to improve business efficiency.
- Creating and managing reports and dashboards for business users.
- Ensuring data quality, integrity and security of Bullhorn.
- Designing workflows and processes that help to streamline business operations.
- Working with different departments to gather and define requirements for new projects.
- Documenting processes, system changes, and updates.
- Monitoring system performance and ensuring system availability and reliability.
- Perform regular system audits and prepare for upgrades.
- Manage users, profiles, roles, permissions, and assignment rules.
- Coordinate with the IT department to resolve any technical issues.
- Protect the company’s data through appropriate backup and recovery procedures.
Person Specification
Essential:
- Align with and demonstrate the core values of the business – Collaboration, Innovation, Integrity, Passion & Unique
- Process driven with good attention to detail
- Strong organisational and time management skills
- Good understanding of all JMC services and the markets we operate
- Proactive and self-motivated
- Possess self-awareness and an eagerness to learn and develop
- Flexibility to meet the evolving needs of the business
- Terms of Reference: Systems Administrator
- Proven experience as a CRM System Administrator or similar role
- Experience in the administration of Bullhorn
- Excellent technical and communication skills
- Detail-oriented and excellent problem-solving skills.
- Knowledge of CRM software and MS Office (MS Excel in particular).
- Strong knowledge of CRM platforms and best practices
- Experience in data analysis and reporting.
To apply please send your CV to HRrecruitment@jmc-aviation.com