Job Title: Estimating Coordinator
Location: Bishops Stortford
Employment Type: Permanent
Salary/Rate: Annual Salary
Role Conditions
- Working Monday to Friday, 08:30 – 17:00
- Overtime paid at 1.5 times hourly rate
- 29 days holiday including bank holidays
- Nationally recognised training provided and career development opportunities
- Company uniform provided and all necessary PPE
- Employee assistance programme
About the Role
On behalf of our client, a leading organisation in the aviation industry, we are currently recruiting for an Estamiting Coordinator. This is a fantastic opportunity to join a dynamic environment with a strong focus on safety, compliance and technical excellence.
Key Responsibilities
- Collaborate with customers, suppliers and stakeholders, providing daily feedback and updates on open RFQs through to OPC
- Directly liaise with customers to provide status, respond to general enquiries and react to customers within targeted timeframes, ensuring customer expectations are met according to established customer service standards
- Work towards departmental sales targets alongside the Estimators/OPC
- Nurture new business opportunities and maximise each sales opportunity
- Build and nurture customer relationships, coordinate open RFQs and maintain up-to-date bid register and customer status reports
- Carry out the high-level creation of the manufacturing planning routing within the Kinetic MRP/ERP system entering the customer data and operations, to enable set and run times to be furnished
- Carry out contract review of all new and repeat orders in line with the procedure
- Understand and translate customer drawings, specifications, quality and regulatory standards into an Engineering Method of Manufacture (MoM)
- Manage potential customer complaints, report on internal quality issues and provide feedback on any Customer Non-Conformance Reports (NCRs) received
- Assist with the close out NCR’s/RCCA’s as and when required
- Actively work towards IES Continual Improvement (CI) goals (ensure opportunities are logged with QMS), look for efficiency/system improvements monitor team compliance and promote/build training tools to support internal development
- Work with the NBD Manager and support new customer enquiries
Candidate Requirements
- High level of customer services experience with focus on delivering value
- Working knowledge of industry, databases and appropriate software packages
- Analyse customer data, determine integrity, trends and generate insights to inform decisions for the relevant stakeholders
- Expertise in using ERP/WMS/CRM platforms, customers or otherwise, develop tools to automations and efficiency
- Develop long-terms plans, based on market trends, industry insights and achieve business and customer goals and manage the relationship
- Excellent interpersonal skills, the ability to explain complex concepts, scope clearly, lead training and support growth
- Effective leader, drive my example, ensure buying and champion change
- Right to work in the UK
Why Work with JMC Aviation?
At JMC Aviation, we specialise in aviation recruitment across engineering services and training to airlines, MROs and OEMs, leasing and asset management companies, and component overhaul organisations. With deep industry knowledge and a global network, we match the right talent to the right roles — contract or permanent.
- Industry-leading compliance support
- Fast onboarding and documentation assistance
- Dedicated recruitment consultant
- Placements across the globe
- Extensive experience and knowledge of the aviation sector
How to Apply
Submit your up-to-date CV, along with copies of right to work documents to samuel.fawkes@jmc-aviation.com.
Compliance & Equal Opportunities
JMC Aviation is committed to equal opportunity and diversity in the workplace. All applicants will be considered based on merit, qualification, and business need, regardless of age, gender, nationality, or background. We operate in full compliance with global aviation recruitment regulations.
GDPR
In applying for the above position and sharing your personal data with JMC Aviation Limited, you acknowledge that your personal data will be processed in accordance with our Privacy Policy (found on our website).
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